- Notebook & Pen – You never know when you will need to document a discussion, capture a client’s urgent request, or spontaneously have a thought or ideas for how to improve a proposal or presentation. Early in my career I learned that trying to remember everything is a fools errand, and that there is no faster way to damage a friend, colleague or client relationship than forgetting to follow up on a request or commitment. Over the years the tools and processes I use to capture, review and act on my notes has changed, but I always have a small notebook handy so the idea is never lost.
- Engaging answer to the question, “What do you do?” – Be prepared to respond with a sincere, engaging statement about who you are and what you do. Every time you meet someone you are presented with an opportunity to establish a new connection. It is up to you to make that opportunity count. Develop an introduction that succinctly tells something about yourself, with an emphasis on how you provide value to your client. “Hello, my name is Oliver Siodmak and as a Director in Deloitte Digital, I help our clients globally transform the way they market, engage and service their customers on the web. I have helped companies around the world generate significant additional revenue and increased customer satisfaction through a well planned digital platform.” This is not something you develop just once. Periodically review it so you keep your response fresh. Test new phases and find out what best engages your listener and motivates them to want to learn more. No matter what role you have within our firm, you are an ambassador of Delotte. How the market views our firm starts with you and how you present yourself.
- Clean business cards – While the world has gone digital there are times where exchanging business cards is the fastest way to share your contact information with someone. They should be clean and crisp so they make a good first impression. My cards now include my LinkedIn profile so the person can learn more about me through my online profile.
- Smartphone – Laptops are so last decade. I am always on the move and it is not always practical for me take out my Mac to complete some quick tasks. My iPhone 6+ contains a stable of apps, which allow me work productively on the go. Being successful means making the most of the time you have available. Don’t wait 6 hours to send off a follow up note to a colleague – take a minute before the next meeting starts to summarize a discussion and outline next steps. Keep your tasks organized and look for opportunities to clear another task off your to-do list. My smartphone is not just about email and texting. I have also used it to deliver a Deloitte Digital overview sitting next to a prospective client on a plane. I have connected it to a projector to delivered an entire proposal. I’m even writing this article on my phone as I fly back to NYC from a client meeting. While it has not yet fully replaced my laptop, it does allow me to be productive in places where a laptop is not practical. They key is to leverage tools that improve your productivity and demonstrate your responsiveness to your client and your colleagues.
BTW — getting 1 week after launch (and not standing in line in the rain for 3 days) .. I’m OK with that.
I am happy to announce that Apple has just approved the latest update to the Fox Sports Mobile app. This is the 3rd App release IBM has delivered for FOX. It includes:
- Performance enhancements: 3x speed improvements over WiFi & 3G from the previous release
- Soccer: News, Scores & Schedules (by League), Video, & Standings
- MMA/Boxing: News & Video
- Motorsports: News (F1 & IRL)
- Nascar: Leaderboard, Race Details, (including Lineup, Live Race, Track info), Schedule, Drivers Index, The Chase
- Article sharing via Facebook
- Manual refresh button for news and scores
- Over 50 bug fixes
The IBM and FOX teams worked very closely together to significantly improve the app’s performance. Additionally we have provided additional visual queues to notify the user when the app was unable to download content updates from FoxSports.com.
In addition to performance enhancements and bug fix we now have (say it with me) SOCCER! That’s right — we now have News, Scores, Schedules, Video & Standings content for SOCCER. Motor and Nascar fans will also be happy to learn that their content also available in this release.
A special thank you goes out to my development team: Greg Crisp and Mike Jones for their continued hard work and dedication to the project!
As always, I would encourage all of you to download the app and post your comments and rating in the App Store. The more reviews we receive the better. Also — please share the App link (http://itunes.com/foxsportsapp) with as many family, friends and colleagues as you know.
The release should be available for you to update on your iPhone or iPad before EOD today.
It’s hard to believe but in only 3 short days the Fox Sports Mobile app my IBM team and I developed for Fox is now the #1 Free Sports app in the Apple App Store – displacing ESPN! Additionally — the app continues to receive exceedingly high ratings from new and existing users! If you haven’t downloaded the app yet, check it out at http://itunes.com/foxsportsapp.
Additionally, the app is now appearing as #118 of all the free apps in the App Store!
UPDATE: App is now #99th in the Top Free Apps category in the App Store!